Presented as a leading force in the realm of future connectivity, PhotonFi’s optical wireless communication solutions underscore key aspects such as security, performance, radio interference mitigation, and health considerations in diverse environments.
The LiFi market is projected to grow 50% year-over-year over the next five years, bringin a opportunities for growth and differentiation to our partners.
Becoming part of the PhotonFi Partner Program represents an investment in a swiftly evolving innovative technology that will significantly influence the trajectory of connectivity in sectors including Corporate Enterprise, Esports, Events, Government, Energy, Education, and many more. The potential market is broad, varied, and continually expanding.
Our LiFi solutions empowers you to deliver an extensive and versatile service package to your customers, particularly through the integration of WiFi and LiFi installations as complimentary services. This strategy effectively addresses a wide range of connectivity and cybersecurity requirements while preserving user mobility.
PhotonFi’s LiFi technology aligns with the responsible digital approach. Beyond its health benefits, LiFi plays a role in minimizing the carbon footprint by reducing the reliance on challenging-to-recycle copper cables and curbing power consumption. In the current context of energy efficiency and environmental respect, our products become even more relevant.
At PhotonFi, fostering dependable alliances lies at the core of our ethos. We firmly believe that sustainable growth is achieved through robust, enduring partnerships that mutually benefit all involved parties.
PhotonFi’s approach centers on cultivating a network of partners. We actively seek partners who prioritize innovation in their strategies, exhibit dedication to environmental sustainability, maintain strong customer relationships, and have deep community ties. Partners who prioritize customer satisfaction are especially valued. It’s essential that our partners uphold and promote these values. A PhotonFi partner serves several fundamental roles:
Partners share the benefits of and value of LiFi to address specific customer needs. LiFi offers an opportunity to attract new prospects through a differentiated offering for a technology that solves core connectivity issues.
Identifying customer issues with connectivity helps to precisely defining the requirements and selecting the LiFi system that addresses them. PhotonFi partners are equipped with information and tools such as configuration recommendations, design studies, and solution architecture to help find the best solution for their clients.
PhotonFi partners can either store, resell, or manage both aspects with its customers. With a streamlined delivery and logistics system in place, partners and their clients can be sure to get everything needed on time.
The partner assumes the task, or works with a client installation team, of installing PhotonFi products and integrating them flawlessly into the customer’s network.
To ensure customer satisfaction and encourage repeat business, the partner assumes a pivotal responsibility in providing after-sales technical support and product maintenance. Partners oversee level 1 technical support during standard hours, managing customer communication and conducting on-site visits as necessary. PhotonFi handles level 2 and 3 technical support, primarily liaising with the partner. In complex scenarios, and with the partner’s consent, we may directly engage with the customer and arrange on-site visits as required.
Our partners act as our frontline observers, underscoring the importance of providing the PhotonFi sales team with in-depth market insights. This partnership guarantees the maintenance of our technological and commercial competitiveness, facilitating the creation of new products tailored to evolving customer needs.
In our pursuit of close customer relationships, we are actively searching for integrator partners who are locally rooted, attuned to their communities, and deeply committed to customer satisfaction. Our goal is to uphold a standard of excellence and deliver impeccable service quality. Consequently, we prioritize partnerships with those who align with our values and prioritize innovation as a daily imperative.
PhotonFi provides technical and commercial training.
Our Partner Management team is available to help our partners with their technical questions and needs, while our sales team is available to help our partners win contracts.
PhotonFi is ISO9001 certified and has implemented an ambitious quality policy. Each product manufactured is tested before leaving the factory and benefits from a 2-year warranty that can be extended to 5 years.
We place great importance on customer experience, from the definition of the customer’s needs to the delivery of the product, without forgetting the use of the product. The quality of this customer journey is at the heart of our processes and our continuous improvement approach.
PhotonFi is committed to ensuring the technical and commercial competitiveness of our products thanks to a permanent competitive watch to which our partners contribute significantly.
R&D is in our DNA. We make innovation a priority in order to maintain our technological lead and to allow our partners to benefit from it.
PhotonFi communicates very regularly through its website, its Linkedin account, its newsletter, and participates in many exhibitions, regularly highlighting our partners and their successes.
Find all our answers on the FAQ page and if you still need information, feel free to contact us.